Mountain Top warrants each new Mountain Top retractable pickup bed cover to the original owner (nontransferable) as follows:
The Mountain Top EVO and EVO-M have a three-year warranty for the failure of materials and workmanship.
Items not covered under the warranty
Conditions that will void all warranty
This warranty is subject to certain conditions and limitations including, but not limited to, the following:
The Mountain Top bed cover should slide open and closed without the use of force.
Care should be taken when setting any items on the cover. If the cover is dusty or an item is dragged across the cover, scratching or hazing may occur. Treat your Mountain Top bed cover like the hood of your pickup. Do not wipe dust off the cover; it should be washed off.
With proper care, the powder coated aluminum cover will last for many years. Do not use any strong chemicals or cleaners of any kind. Do not allow gasoline to come in contact with the cover.
Every effort has been made to make the Mountain Top weathertight; however, the Mountain Top is not waterproof. Use extra care to prevent damage to items during severe weather conditions or while entering a car wash.
Do not force your Mountain Top open if ice forms on your bed cover after an ice storm or car wash. You should use your hand to tap around the perimeter of the cover, which should free up the weather stripping that seals the bed cover along the edges.
Some states do not allow limitations on how long the implied warranty lasts, so the aforementioned limitations may not apply to you.
If a part fails, the purchaser should return to the selling dealer to determine if the failed part is covered under the terms of this warranty. If a warranty claim is necessary, the dealer will contact Mountain Top. At Mountain Top's discretion, photos, a copy of the original bill of sale and the serial number may be submitted in lieu of the returned damaged product to Mountain Top. After determining the validity of the warranty claim, Mountain Top will ship a replacement part prepaid to the customer. Labor costs to replace defective parts are the responsibility of the purchaser.
EGR offers a limited lifetime warranty against defects in materials or workmanship affecting the quality and function of its products when installed and used in the correct manner.
Products must not have been misused, improperly installed, or subjected to excessive wear and tear for this warranty to apply. The determination is solely up to EGR's Customer Care, and its obligation will be to repair or replace the defective product if approved.
Purchaser determines suitability of all product usage and assumes all risk and liability. Neither the seller nor the manufacturer shall be held liable for any injury, loss or damage resulting from use of the product.
All warranty requests must go through our Customer Care department. Our Customer Care agent will require images of the warranty in question and EGR reserves the right to repair all issues in the field before sending the product back. Contact Customer Care info@egrusa.com. No credits of any kind will be offered without such authorization.
Warranty Claims and Return Requests outside the continental United States are null and void for purchases made directly from our website and third-party resellers. Due to the extreme shipping cost and additional expenses, no warranties can be granted. Canadian customers must contact the place of purchase and work through the retailer to apply for an RGA.